Guest Spotlight: Brent Pollington – Express Employment Professionals Vancouver
Meet Brent Pollington, the Franchise Leader Driving Vancouver’s Hiring Game Forward
Brent Pollington isn’t just another franchise owner—he’s a powerhouse in Vancouver’s recruiting space. As the owner of Express Employment Professionals Vancouver, Brent broke even and saw profits within just six months of launching his franchise. How? Relentless hustle, deep industry expertise, and a systemized approach to hiring that sets his team apart.
In Episode 153 of Clicks & Bricks, Brent opens up about the realities of owning a franchise, the mindset shift it takes to move from employee to business owner, and the extensive process his team uses to match top talent with the right opportunities. If you’re an aspiring entrepreneur or business leader struggling with hiring, this episode is a must-watch.
5 Key Takeaways from Brent’s Episode:
- Hard work beats hype: Brent reached profitability fast, but only through 100+ door pulls per week and aggressive local outreach.
- The three pillars of hiring success: Recruiting, onboarding/training, and employee accountability all play critical roles in long-term staff retention.
- Franchising isn’t automatic success: Opening a franchise gives you the tools—but you still have to make the phone ring.
- Don’t under-hire: Brent shares how running lean backfired—and why he now believes in over-hiring for stability.
- Hiring is about systems, not just resumes: Soft skills, motivation, and the ability to learn often trump experience if you have the right internal training structure.
Want to learn how Brent made it happen?
Watch the full episode on YouTube now:https://www.youtube.com/watch?v=yxam17MIUA0
Memorable Quote:
“Opening your doors doesn’t mean business will come—you’ve got to go out and get it.”